Privacy Policy

Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you register.
• Client Data: Client names, emails, phone numbers, project details, and domain names you enter into the platform.
• Lead Data: Prospective lead information including names, emails, phone numbers, and company details.
• Payment Information: Payment processing is handled by Stripe. We do not store credit card numbers.
• Usage Data: How you interact with the platform, including pages visited and actions taken.
• Technical Data: IP address, browser type, and device information.

How We Use Your Information

• To provide and maintain the RepPilot AI platform and its automated fulfillment pipeline.
• To process payments and manage billing through Stripe.
• To send automated email sequences, follow-ups, and client reports.
• To monitor domain health, SSL status, and analytics for your clients.
• To provide customer support and respond to inquiries.
• To improve our services and develop new features.
• To comply with legal obligations.

Information Sharing

We share your information with the following third-party service providers to operate the platform:

• Stripe — Payment processing and billing.
• Google Analytics & Search Console — Website analytics for your clients.
• Twilio — SMS notifications and alerts.
• SendGrid — Email delivery for outreach and reports.
• Cloudflare — DNS management and domain provisioning.
• Zoho — Email provisioning for client domains.

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure credential storage, and access controls. Payment data is handled entirely by Stripe and is PCI-DSS compliant. While we strive to protect your data, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.
• Export your data in a portable format.

To exercise these rights, contact us at support@reppilotai.com.

Cookies

We use essential cookies to maintain your session and authenticate your account. We may use analytics cookies to understand how the platform is used. You can control cookie preferences through your browser settings.

Data Retention

We retain your data for as long as your account is active. After account closure, we retain data for 90 days for billing and legal purposes, then permanently delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Continued use after changes constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy, contact us at support@reppilotai.com.